Free Shipping From Calgary, AB On Most Christmas Orders, SHOP TODAY!

ANSWERS TO YOUR QUESTIONS OR CONTACT US

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
For orders under $49.95, we offer FREE shipping throughout Canada; however, if you are local, there is a FREE weekly delivery for clients in Chestermere, Langdon, and Strathmore.

We include free local pickups at any of the following locations: Langdon, Chestermere, Pineridge Calgary, Chaparral Calgary, Airdrie and Crossfield.

HOW LONG WILL IT TAKE TO GET MY ORDER?
Preorders take up to 7 weeks to arrive from the manufacture. If the item are in stock, the item will ship within 72 hours, or will arrive at the pickup location within 1 week.
DO I NEED A MEMBERSHIP?
No! Our site is completely free! We just ask you to join our Facebook group HERE
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept Visa, Mastercard, Apple Pay, Google Pay, Shopify Pay, PayPal, Interact Debit, Interact E-Transfer

Orders and Returns

HOW DO I PLACE AN ORDER?
You can place an order directly on our website HERE
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Yes, we require our clients to activate an account before placing an order.
WHAT IS THE WARRANTY PERIOD?
Lakeshore Importers exclusively does not offer warranty. Our suppliers and manufactures offer a 30 day manufacture defect warranty. If your item arrives in a unusable condition, we will replace or issue you a refund upon return of the item. Terms & Conditions may apply, please send us a warranty request HERE
HOW CAN I CANCEL OR CHANGE MY ORDER?
If you preordered an item, and you within the preorder time limit, you can CONTACT US to cancel your order. If your are not within the preorder frame or purchased in-stock items, we will not be able to cancel your order. Sorry for the inconvenience and we appreciate your understanding.
HOW DO I TRACK MY ORDER?
If you requested to have your order shipped, we will send you a shipping confirmation email with the associated tracking number.

Are you picking up? You may CONTACT US to request an order update.


Wholesale Information

WHO IS ELIGIBLE TO RECIEVE WHOLESALE PRICING?
Our main focus is to offer all consumers wholesale pricing.

Businesses looking for exclusive wholesale pricing are bounded to a first-come first-serve exclusion zone. This is to protect our partners from competitors within the same area. Are you interested? Read more HERE

HOW DO YOU GET GOOD DEALS?
With over 7 years of experience within the international wholesale sector, we have specialized in making connections with quality manufactures and suppliers across the world. Long term connections give better opportunities alongside pricing!
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